Privacy Policy
DATAMetrics Business Intelligence NZBN 9429041752746 ("we", "us", or "our") respects your right to privacy and is committed to protecting your personal information. We comply with the New Zealand Privacy Act 2020 ("Privacy Act") in managing your personal data. This Privacy Policy details how we collect, use, disclose, and safeguard your information.
By using our website ("Site"), you consent to the conditions outlined in this Privacy Policy.
How We Collect Personal Information
We collect personal information in the following ways:
Personal Data We Collect
We only collect data that helps us achieve the purposes outlined in this Privacy Policy. We will only collect additional data beyond what is listed below if we notify you first.
Personal information means identifiable information about an individual. The types of personal information we may collect include:
Who We Share Personal Data With
EMPLOYEES
We may disclose user data to any employee who reasonably needs access to achieve the purposes outlined in this Privacy Policy.
THIRD PARTIES
We may share user data with:
- Google Analytics for usage and marketing
- Meta Business Suite for usage and marketing
- Hotjar for usage and Site experience
OTHER DISCLOSURES
We will not sell or share your data with other third parties except:
- If required by law
- For legal proceedings
- To protect our legal rights
- To buyers or potential buyers if we seek to sell the company
We are not responsible for the privacy policies and practices of other sites you access via hyperlinks from our Site.
Data Storage Period
We retain user data until the purpose for which it was collected is achieved. You will be notified if data is kept longer.
Protecting Your Personal Data
The security and privacy of your data is important to us.
We strictly limit data access to only those employees who require it for their job duties.
While we strive to protect your data, we cannot guarantee absolute security due to the inherent risks of internet use.
International Data Transfers
We transfer personal data to the following countries: United States of America (for third-party and cloud services). We protect this data as described in this Policy and comply with applicable legal requirements.
For users in the UK or EU, we ensure data transfers only occur under adequate data protection measures as determined by the European Commission or the UK or through appropriate safeguards.
Your Rights as a User
Please read this Privacy Policy carefully. Providing personal information indicates you understand we will collect, hold, use and disclose it per this Policy. You do not have to provide personal information. However, it may affect our ability to provide Services.
If we receive your personal information from a third party, we will protect it as outlined here. Third parties providing personal information represent they have the person's consent.
To object to processing for direct marketing, unsubscribe from emails, or opt out of communications (including marketing), please contact us using the details below or use the opt-out facilities provided.
Subject to grounds for refusal under the Privacy Act, you may request access to and correction of the personal information we hold about you. Please get in touch with us using the details below, and we will handle your request as per the Privacy Act.
Accessing, Modifying, Deleting or Challenging Data
If you would like to know what personal data we have collected, how we used it, if we disclosed it and to whom, or if you want data deleted or modified, please contact our privacy officer: info@datametrics.co.nz
Do Not Track Notice
We respond to browser-initiated Do Not Track signals. If we receive a DNT signal indicating a user does not wish to be tracked, we will not track that user. We cannot guarantee how any third parties interacting with our Site and user data will respond to DNT signals.
Cookies
We may occasionally use cookies on our online services. Cookies are small text files placed in your browser to store preferences. Cookies themselves do not tell us your email or other personally identifiable information. However, they do recognise you when you return to our Services and allow third parties like Google and Facebook to display our ads on your social media and online feeds as part of retargeting campaigns. Providing personal information to our Services may be linked to data stored in the cookie.
You can block cookies by activating your browser's setting to refuse all or some cookies. However, blocking all cookies (including essential ones) may prevent access to parts of our Services.
Please refer to our comprehensive Cookie Policy for more details on the tracking technologies we use and how we collect and process data.
Modifications
This Privacy Policy may be amended occasionally to maintain compliance and reflect changes to our data collection. When amended, the "Effective Date" will indicate the latest update. We recommend reviewing this Policy periodically.
Complaints
If you have any complaints about how we process your personal data, please contact us through the methods listed in the Contact Information section so we can attempt to resolve the issue. We will promptly investigate and respond in writing with the outcome and steps taken. You may contact a supervisory authority if you feel we still have not satisfactorily addressed your concern. You also have the right to complain to a supervisory authority directly.
Contact Information
If you have any questions, concerns or complaints, please contact us at info@datametrics.co.nz
Effective Date: 29 May 2024
