No Excuses - Customer Service is a part of Sales
June 30, 2017
Being badly 'sold to' does my head in. Some sales people - don't listen, they tell you want you want, talk over you, rush to the pitch or to the 'investment', don't have a clue of anything that’s important to you or your business, never follow up and basically waste your time.
Is Kimball Still Relevant?
June 29, 2017
I’ve been in this industry for quite a while and have seen a lot of trends and approaches come and go in that time. Some are still with us, some have fallen out of favour just as quickly as they became fashionable in the first place.
Contractor v Consultant - The 5 Considerations
June 28, 2017
Working in Business Intelligence (BI) means I often get asked a lot of questions like: What does BI stand for? What is Big Data? And my favourite: Why would I use a Business Intelligence (BI) consultant instead of a BI contractor? Good question!
The 3 Fallacies of Big Data
June 27, 2017
The term Big Data has been getting a lot of air play, but it’s not new or needed by every business. In this blog, I provide some back ground, and look at the three fallacies of Big Data.
Prepare to fail… elegantly
June 25, 2017
Guardians and Warehouses? A Data Guardian, in the sense that I use the term – is a Business Intelligence governance role which is responsible for the quality & integrity of corporate data.
This Idea Must Die?
April 10, 2017
Which idea should be retired due to either outliving its usefulness or through the development of scientific evidence to the contrary? We are renovating at home.
Lessons from the Data Whisperer
March 6, 2017
Generate reports and move towards providing the ‘Intelligence’ that will drive the improved performance and insight
The Red Queen, Data Deluge And Master Data Governance
February 10, 2017
In 2016 one of my favourite directors is to bring 'Alice - through the looking glass' to life. It will be the second Lewis Carroll outing by Tim Burton and will star his fantastically talented ex - Helen Bonham Carter.